I had my server hosted at hostloco for many years, they had a friendly support based in teneriffa and everything was fine, they were cheap and I had been happy. But over the last years it seems that many of the former people have left hostloco and support quality was damn bad, if not existant at all. They have moved to germany in the meantime, which means that they didn't even notice my termination of my contract. It took me two months of sending email (don't try to call the expensive support line, they won't answer most of the time and you pay for the waiting line) to get out of the contract. I registered for the forum but my registration was never acknowledged. I tried everything.
So my only advice can be if you're looking for a hoster don't go to hostloco.